About
I started as a physician. The part of medicine I loved most was the diagnosis: gather the evidence, rule things out, decide, and own the decision. The technology in the hospital was the part that frustrated me most, so I went back to school for computer science to fix it from the other side.
Today I am Senior Delivery Director for Solutions Architecture at Argano, leading the architecture and technical delivery team of a Dynamics 365 Customer Engagement practice. Microsoft has recognised me as a FastTrack Recognized Solution Architect for Dynamics 365 Customer Engagement five years running, 2022 to 2026. My work sits where business applications, the Power Platform, Azure AI and Copilot meet real customers.
5× FastTrack Recognized Solution Architect Dynamics 365 Customer Engagement · 2022 – 2026 Solution Rounds is the blog: hands-on walkthroughs of things I actually built, with every step, every screenshot and every number — including the failures. In a teaching hospital, rounds are where the senior doctor walks the ward with the residents and teaches at the bedside; that is the format.
Two LinkedIn newsletters carry the broader view: AI in Healthcare and AI in Practice.
Everything here uses fictional scenarios in sandbox environments. Opinions are my own, not my employer's.
